Welcome — what you need to know before you start

Welcome! Here is the short version of everything you need to know to get going.

The three places you will use

• Client area — manage your services, invoices, domains and support tickets.
• cPanel — manage files, databases, email accounts and DNS for a specific hosting account.
• Webmail — read and send email from any browser without configuring an email app.

What you should do first

1. Log in to your client area and confirm your email address.
2. Open cPanel from the client area (no separate password needed).
3. Install WordPress or upload your existing site.
4. Point your domain's nameservers to us, or wait for them to propagate if you bought the domain with the plan.
5. Install a free SSL so your site loads over HTTPS.

Each of those steps has its own article — you will find them inside cPanel & Hosting, Domains & DNS and SSL & Security.

Where to get help

Open a ticket from the client area — it stays linked to your account, so the team can see your services without you typing in details. WhatsApp and email also work, but tickets get the fastest reply.