If your domain is registered somewhere else (GoDaddy, Namecheap, Hostinger…), you need to point it at our servers.
The easy way — change nameservers
This hands DNS control to us, so you can manage records in cPanel.
- Look at the welcome email — it lists two nameservers like
ns1.example.comandns2.example.com. - Log in to wherever you bought the domain.
- Find Nameservers or DNS Management.
- Choose Custom nameservers and paste the two you got from us.
- Save. Propagation takes 1–24 hours (usually under an hour).
The other way — A record
Use this if you only want one specific subdomain on us, with the rest staying where it is.
- Find your server's IP address — welcome email or cPanel sidebar.
- In your existing DNS provider, add an A record: name =
@(or the subdomain), value = the IP, TTL = 3600. - Add a second A record for
wwwpointing to the same IP.
How to check it worked
Use dnschecker.org — type your domain and wait until most regions show the new value.